Nero Matte Black Electronic Sensor Wall Basin Tap

Warranty

Nero Tapware residential warranty, Electronic Mixers:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts, and labour

Commercial-use terms are shorter than the residential terms shown above; refer to the Nero Warranty Policy for the commercial schedule.

The warranty period commences from the date of purchase, or for new buildings from the date of handover. These benefits are in addition to the rights and remedies available under the Australian Consumer Law. Full terms are set out in the Nero Warranty Policy (version NWP2026.3).

Care and Cleaning

Under no circumstances should tapware be installed using acetone silicones.

• Never use harsh detergents or abrasive cleaners, as these will scratch the surface. This includes organic harsh chemicals such as citrus.
• Avoid wax-based furniture cream, as this can result in a build-up of deposits which detracts from the appearance.
• Clean with a soft dry microfibre cloth, or a soft cloth with warm soapy water, for a lifetime of use.
• Individual products may carry additional or specific care and cleaning instructions. Refer to the documentation supplied with the product.

Nero recommend installation by a licensed plumber in compliance with all relevant regional regulations.

In-stock items dispatch from Sydney within 2 business days. Enter your postcode in the Delivery card above for an estimate; bulky freight is quoted at checkout.

Unused items in original packaging can be returned within 30 days. We are an authorised stockist of every brand we sell, so warranty claims are handled directly with our brand partners.